IT support (hardware and software) Local at Excelminds Corporate Services

Job Description

This position will have the overall accountability to support IT functions as mentioned below:

• Trouble shoot IT related issues
• Ensure timely support is provided
• Escalate the issue immediately to the reporting Manager if not solved within stipulated period of time
• Full knowledge of the various functions in IT
• Installations of desktops/laptops/OS/application software and other software
• Biometrics / access control machines
• CCTV cameras
• LAN (networking, laying cables, re-crimping, trunking of cables etc.)
• Communication & Organisational skills
• Strong Interpersonal Skills
• Must adapt self to dynamic profiles of users

Requirements

• HND/B.Sc. in Computer Science/IT
• He should have at least 10 to 12 years of industrial experience in providing IT support
• IT support (hardware and software)
• The role reports administratively to UNIT HEAD and technically to the GROUP IT HEAD.
• The role envisages working with full diligence to support IT functions.