IT Service Desk Engineer at Tranter IT Infrastructure Services Limited

Educational Qualifications & Functional Skills:

• Bachelor’s degree in Computer Science, Computer or Electronics Engineering, Communications or related field.

Work Experience:

• 2-3 years directly related work experience in a technical helpdesk position supporting Windows 7, 8 & 10, Microsoft Office tools or open source alternatives, and business applications in a business environment.
• Experience providing superior customer service and support.
• Experience working effectively in a team environment, communicating effectively, resolving issues efficiently, and contributing to the improvement of the infrastructure.
• Proven knowledge and understanding of TCP/IP, SMTP, SNMP, VPNs, and security methodologies.