IT Sales Support Officer at Pushresume NG

The IT Sales Support Officer will be responsible for providing administrative support and assistance to the sales teams.

Responsibilities

• Ensure Invoices, pricing, discounts and commission are done timely and correctly
• Compile quotes and support the proposal process
• Work closely with suppliers, negotiate cost of services and products to support a healthy margin
• Approach potential clients through new leads, cold calls, existing relationships, promotional events, or other means
• Work to maximize sales and meet quotas in the short and long term
• Develop and monitor performance indicators for sales and staff, manage sales tracking tools, and compile reports.
• Record sales trends and liaising with account managers to develop sales strategies.
• Create and process orders in a timely manner, process requests for rush orders, and review pending orders and customer requests to ensure customer satisfaction.
• Manage customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Perform data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.