IT Project Coordinator at Jibs-Ray Nigeria Limited

Key Responsibilities
Project Coordination:

• Collaborate with the Project Team Lead and team members in developing project plans and defining project scope, goals, and deliverables.
• Participate in project kickoff meetings and contribute to the planning and execution of IT projects.

Communication and Stakeholder Management:

• Assist in maintaining project-related communications, ensuring stakeholders are informed about project status, milestones, and risks.
• Foster positive relationships with internal and external stakeholders under the guidance of the Project Team Lead.

Task Tracking and Documentation:

• Support in tracking project tasks and milestones using project management tools.
• Assist in maintaining accurate and up-to-date project documentation, including project plans, timelines, and resource allocation.

Resource Allocation:

• Work closely with the Project Team Lead in resource planning and allocation, ensuring team members have the necessary tools and information for project success.

Risk Management:

• Identify and escalate potential risks and issues to the Project Team Lead.
• Contribute to discussions on mitigation strategies and contingency plans.

Quality Assurance:

• Support the implementation of quality assurance processes under the guidance of the Project Team Lead.
• Collaborate with QA teams to assist in quality reviews and testing as needed.

IT Support:

• Provide technical support to end-users, escalating complex issues to senior team members.

• Collaborate with IT teams to assist in the resolution of support tickets and contribute to the implementation and maintenance of IT systems and services.

Project Support:

• Assist project teams with administrative tasks, including scheduling meetings, preparing documentation, and managing project communication channels.
• Learn from and support the Project Team Lead in the execution of project plans.

Reporting:

• Contribute to the generation of project status reports for senior management under the guidance of the Project Team Lead.
• Provide updates on key metrics, achievements, and challenges.

Qualifications and Skills

• Bachelor’s Degree in Information Technology, Business Administration, or related field.
• 2 - 6 years relevant work experience.
• Basic understanding of project management methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to learn and engage with stakeholders at all levels.
• Detail-oriented and organized, with the ability to manage multiple tasks concurrently.
• Eagerness to learn and grow in a collaborative team environment.
• Knowledge or coursework in IT processes, systems, and technologies is a plus.