IT Personnel at Institute of Chartered Accountants of Nigeria (ICAN)

Department: Information Technology Directorate

Job Description

• This  position  provides IT supports to the organization’s automation system and  renders services to IT users like staff and other stakeholders.

Overall Purpose of Job

• Four job roles will be filled. They are: Web Development; Database Management; Business / Analysis and; Programming / Software.

General Accountabilities

• Provides hardware and software supports to staff and other stakeholders;
• Installs  and  maintains  all  IT  equipment  and  infrastructure  for  effective service delivery to stakeholders;
• Provides supports in ensuring data security and integrity.
• Liaises with IT vendors and service providers to the organizations for quality service delivery.
• Oversees the organization’s IT help desk
• Liaises with other departments for timely resolution of IT related issues.  

Education and Experience

• Bachelor’s Degree in Computer Science, ICT or Elect/Elect.
• A Masters degree in the relevant areas.
• Member of relevant professional body.
• Minimum of 5 years relevant post professional qualification working experience

Skills / Competencies:

• The right person for this role must have good hands-on knowledge of ICT and Microsoft Navision.
• The  role also requires listening  and scripting skills, strong communication, interpersonal  skills, attention to details, confidence, integrity and demonstrated ability to effectively engage diverse groups of people and work under pressure.