IT Officer at Sunbeth Global Concepts (SGC)

JOB SUMMARY

The IT Officer is responsible for overseeing the installation, configuration, and maintenance of hardware and software, managing IT assets and documentation, ensuring compliance with security policies, implementing data backups for business continuity, and providing training and support to users.

JOB DESCRIPTION

• Assist with Installing, configuration, and maintenance of the company’s hardware, software, and other IT equipment such as printers, scanners, switches, access control, and routers.
• Assist in the documentation of IT Assets including but not limited to technical processes and procedures, create reports, and maintain accurate records of IT activities.
• Work in compliance with policies and procedures; enforcing I.T. security policies and procedures, monitoring for breaches, and providing solutions to mitigate risks
• Create and manage backups of data to ensure business continuity in the event of a disaster or system failure.
• Provide training and support to users to help them better understand and utilize IT systems and equipment.

JOB EXPERIENCE

• Minimum of  2yrs experience.
• A degree in Computer Science, Information Technology, Engineering, or a related field.
• I.T. Certifications will be an added advantage.
• Some technical background in hardware and software installation, networking, and firewall.
• Excellent problem-solving skills and ability to work well in a team environment.
• Strong communication skills and ability to explain technical issues and solutions to non-technical colleagues
• Good technical background with knowledge of computer hardware, software installation, cloud-based SaaS, Third-party applications, and networking.