IT Officer at Adebola Sobanjo Company Limited

Job Summary

• The IT Officer provides technical support to all users.
• The IT Officer monitors and maintains computer networks, installs and configures hardware and software and solves all technical problems that may arise.

Duties and Responsibilities

• Install and configure computer hardware, software, systems, networks, printers and scanners
• Monitor and maintain computer systems and networks
• Respond in a timely manner to service issues and requests
• Provide technical support across the branches of the Organization
• Ensure security of data, network access and backup systems
• Set up accounts for new users
• Develop and maintain local networks to optimize performance
• Ensure security and privacy of networks and computer systems
• Organize and schedule periodic upgrades and maintenance
• Maintain records/logs of repairs and fixes and maintenance schedule
• Use high-speed transaction recovery techniques and backup data
• Set up user accounts, permissions and passwords
• Liaise with third parties and vendors across all platforms
• Drive service excellent through e-solutions
• Periodic report generation
• Repair equipment and replace parts, check computer equipment for electrical safety
• Maintain records of software licenses
• Define IT users and roles and enable data distribution in the appropriate format and in a timely manner
• Flexibility to carry out any other task as requested by Management.
• Perform any other duties as may be assigned by Management

Qualifications

• HND / B.Sc in IT or Computer Science
• IT professional certification/qualification.

Experience:

• 4- 6 years work experience.
• Previous work experience in IT in a Microfinance Bank or Financial Institution

Skills:

• In-depth knowledge of hardware and software
• Up-to date knowledge of software and IT trends
• Ability to work well with people
• IT security and operations
• Ability to multi task
• Attention to detail
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.