IT Officer at ACO Nigeria

About the role

We are seeking a proactive and technically skilled IT Officer to manage and support our organization’s IT infrastructure. The ideal candidate will be responsible for ensuring smooth day-to-day IT operations, troubleshooting technical issues, and supporting users across the business.

Key Responsibilities

• Provide technical support to staff on hardware, software, and network issues
• Install, configure, and maintain computers, printers, and IT equipment
• Monitor and maintain network systems and internet connectivity
• Troubleshoot and resolve system, email, and access issues
• Manage user accounts, permissions, and security settings
• Ensure data backup, system security, and antivirus protection
• Support IT projects, upgrades, and system improvements
• Maintain proper IT documentation and asset records
• Liaise with external vendors and service providers when required

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 1–3 years relevant IT support experience
• Strong knowledge of: Windows OS, Networking basics (LAN/WAN), Microsoft Office & email systems
• Basic understanding of IT security and data protection
• Good troubleshooting and problem-solving skills
• Strong communication and interpersonal skills
• Knowledge of cloud services (e.g., Microsoft 365, Azure)
• Experience with ERP systems
• IT certifications (CompTIA, Microsoft, etc.)