The Manager, IT Infrastructure is responsible for leading the planning, deployment, security, and optimization of the company’s entire technology infrastructure. This includes data centers, cloud platforms, network systems, servers, storage, cybersecurity tools, IT operations, service delivery, and disaster recovery environments.
The role ensures high availability, stability, scalability, and security of all systems that power the organization’s solutions—such as POS services, Agency Banking platforms, PSSP systems, VAS services, and enterprise applications. The ideal candidate must have strong experience managing IT infrastructure in a regulated, fast-paced, technology-driven environment.
Key Responsibilities
- Drive the IT infrastructure strategy, architecture standards, and governance compliance (CBN, NIBSS, NDPC, ISO 27001).
- Oversee data centers, cloud systems, LAN/WAN networks, firewalls, servers, and storage environments.
- Ensure 24/7 infrastructure availability, capacity planning, and performance optimization.
- Lead cybersecurity architecture, continuous monitoring, vulnerability testing, and regulatory compliance.
- Manage IT operations including Service Desk, incident resolution, hardware deployment, and SLA delivery.
- Oversee disaster recovery and business continuity implementation and periodic testing.
- Manage hybrid cloud environments (AWS, Azure, GCP) and virtualization technologies.
- Lead vendor management, procurement, infrastructure cost optimization, and SLA compliance.
- Provide leadership and development to IT infrastructure and operations teams.
Requirements
- Bachelor’s degree in Computer Science, IT, Engineering, or related field; MSc/MBA is an advantage.
- Professional certifications such as CCNP/CCIE, MCSE, AWS/Azure, ITIL preferred.
- Strong expertise in network architecture, cloud platforms, cybersecurity, servers, and virtualization.
- Minimum of 5 years in IT, and 3 in Senior/Leadership role
- Experience in fintech or high-transaction environments.
- Excellent leadership, problem-solving, and communication skills.
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