IT Executive at Afconrecruit Limited

About the job

• The IT Executive is responsible for organization’s IT infrastructure, systems, and users.
• This includes installation, configuration, maintenance, and troubleshooting of hardware, software, networks, and related technologies.
• The role ensures smooth and secure operation of IT systems and provides technical support to employees to resolve any IT-related issues

Requirements

Key Responsibilities:

System & Network Support:

• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Monitor and manage local area networks (LAN), Wi-Fi, internet connectivity, and basic server infrastructure.
• Perform routine checks to ensure Network, Password Protection, CCTV Surveillance, Camera Recording backup.

User Support (Helpdesk):

• Provide support for software, hardware, and network issues.
• Respond to troubleshoot user issues, and provide timely resolution.
• Assist in setting up user accounts, email, and access controls.

Software & Security:

• Install and update authorized software across all systems.
• Monitor and support antivirus and endpoint protection tools.
• Ensure data backups are regularly performed and stored securely.
• Ensure the security and integrity of cloud-based/google drive data through access controls, encryption, and regular audits.

Asset & Inventory Management:

• Maintain inventory of IT assets, including tagging and documentation.
• Coordinate repair and replacement of faulty equipment with vendors.
• Documentation & Reporting:
• Maintain records of IT incidents, solutions, and maintenance schedules.
• Maintain records of IT equipment and implement asset protection protocols to prevent loss, theft, or damage.

Required Skills:

• 2-4 years of IT Experience
• Strong knowledge of Windows OS, Microsoft Office, Remote Desktop and basic networking.
• Familiarity with Active Directory, Outlook/Exchange, firewalls, and antivirus tools.
• Good understanding of LAN/WAN, IP addressing, and troubleshooting protocols.
• Excellent problem-solving and ability to prioritise tasks and work independently.

Educational Qualifications:

• Bachelor’s degree or diploma in Information Technology, Computer Science, or Microsoft Certified or related field.