Inventory / Returns Officer at Talent Bureau

Location: Alaba, Lagos

Job Summary
The Returns Officer will coordinate returns activities with warehouse management, distribution centre and other locations.

Job Responsibilities

• Inspect and record all returned goods/items or products
• Assist and support Stock/Inventory Manager effectively in his day-to-day tasks.
• Coordinate returns activities with warehouse management and distribution centre.
• Process returns of unordered and non-sellable goods/merchandize.
• Inspect and verify products and merchandize worth returning to the warehouse.
• Verify and inspect all forms, reports and records relating to product returns.
• Inspect and reconcile quantities returned with that of the returns forms and documents.
• Ensure customer satisfaction through handling of product returns and exchanges.
• Maintain and manage a database of all product returns and exchanges.
• Adhere to and comply with corporate standards and procedures in handling returns.
• Devise ways to optimize inventory control procedures
• Inspect the levels of business supplies and raw material to identify shortages
• Ensure product stock is adequate for all distribution channels and can cover direct demand from customers
• Record daily deliveries and shipments to reconcile inventory
• Use software to monitor demand and document characteristics of inventory
• Place orders to replenish stock avoiding insufficiencies or excessive surplus
• Analyze data to anticipate future needs
• Evaluate suppliers to achieve cost-effective deals and maintain trust relationships
• Collaborate with warehouse employees and other staff to ensure business goals are met
• Report to upper management on stock levels, issues etc.

Requirements

• B.Sc/BA in business administration, logistics or relevant field;
• Proven experience 3 years as inventory manager or similar position
• Excellent knowledge of data analysis and forecasting methods
• Working knowledge of inventory management software (e.g. ERP)
• Ability to accurately track inventory and create reports
• An analytical mind with strong math skills
• Excellent organizational and planning skills
• Outstanding communication and interpersonal abilities
• Reliable and trustworthy
• Relevant qualifications (e.g. CPIM) will be a plus

Salary
N100,000 Gross