Information Technology System Analyst at Promasidor

KEY RESPONSIBILITIES

NAV SUPPORT

• Support Dynamics NAV Operations
• Contribute to the knowledge base and engage in knowledge transfer activities among team members and users
• Assist in the definition of Navision security settings/access roles for various user groups to ensure segregation of duties.
• Create Navision Functional specifications for configuration, integration with third party applications and Navision customizations.
• Help define the usage and integration of NAV with other systems and implement its features and functions to meet business requirements.
• Document and understand our business requirements; and configure the software (Dynamics NAV) to meet them.

BUSINESS ANALYSIS

• Elicit requirements using best practice techniques (interviews, document analysis, requirements workshops, surveys, site visits, business process modelling, use cases, scenarios, business analysis, task, and workflow analysis etc.).
• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Carry out requirements management, analysis, and communication.
• Work as part of the team to liaise between the business units, technology teams and support teams.

FUNCTIONAL ANALYSIS

• Assist the functional analysis team to translate the results of business analysis into NAV functionality, including data requirements, configuration etc.

NAV TESTING

• Develop and execute test plans
• Validate changes to NAV (for problem fixing, change request reasons or upgrades) and get appropriate signoff before the change is put in use in the “live” environment.
• Participate in all phases of the User Acceptance Testing process and QA as it relates to NAV configuration

PROJECT MANAGEMENT

• Support NAV-related projects so that their objectives are achieved within their defined scope, quality, time, and cost constraints.
• Act as ICT IS Resource on projects

TRAINING AND COMMUNICATION

• Provide NAV orientation and training to end users.
• Develop and update users’ manuals.
• Provide comprehensive reporting and status back to ICT Information Systems’ line management.

EXPERIENCE

• 3+ years of Functional NAV-related work
• Computer or Information Science with Business orientation
• Understand the issues relevant to NAV software modules including Production, A/R, A/P, G/L, Inventory and Fixed Assets
• Functional analysis techniques
• Detailed knowledge of Dynamics NAV system
• Strong understanding of Accounting rules
• Standard office computer tools (email, word processor, spreadsheet…)

EDUCATION

• Bachelor’s degree in Computer Science, Information Technology, or any other related course.

KNOWLEDGE & SKILLS

• Project Management and Business Process Analysis techniques.
• Programming experience in Dynamics NAV / Navision (C/SIDE, C/AL) is a plus
• Understanding of various development methodologies

PERSONAL ATTRIBUTES

• Customer-oriented mindset
• Excellent analytical skills & attention to details
• Ability to abstract reality into models
• Understanding of technological issues
• Good communication skills with ability to simplify
• Ability to communicate ideas in both technical and user-friendly language
• Team spirit
• Structured writing skills
• Ability to manage priorities and handle stress
• Time Management
• Basic people management
• Assertive drive of mixed groups of people
• Ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Ability to work independently and under a project manager