First Ally Capital was incorporated on May 20, 2014 as an Issuing House and Financial Advisory firm, with an authorized share capital of N2.5 billion, and an issued and fully-paid up capital of N1.9 billion. The Firm was licensed by the Securities and Exchange Commission on November 20, 2014.
The firm commenced operations at a very significant point in the evolution of the Nigerian financial services industry and has leveraged its solid capital base and the excellent track-record and credentials of its team, directors and shareholders. The team behind the firm have been involved in various transactions ranging from Issuance of bonds, raising equity capital, mergers and acquisition, restructuring to project advisory services.
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We are looking to hire an IT Support Executive to monitor and maintain the computer systems, telephony, networks and related compliments and accessories of the organization, provide technical support and ensure the whole company runs smoothly.
Responsibilities
Install and configure computer hardware operating systems, applications, networks and related accessories.
Monitor and maintain computer systems, telephony, networks and related compliments and accessories.
Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
Troubleshoot system, telephony and network problems, diagnosing and solving hardware or software faults.
Replace parts as required
Provide support, including procedural documentation and relevant reports.
Follow diagrams and written instructions to repair a fault or set up a system.
Support the roll-out of new applications
Set up new users' accounts and profiles and deal with password issues.
Respond within agreed time limits to issues.
Work continuously on a task until completion (or referral to third parties, if appropriate).
Prioritize and manage many open cases at one time.
Test and evaluate new technology.
Conduct electrical safety checks on computer equipment.
Repair and replace equipment as necessary.
Ensure safety and robustness of the systems and network.
Procure necessary hardware and software as needed.
In-depth knowledge of hardware and software
Up-to-date knowledge of the latest IT and software trends.
Perform other duties as assigned by Team Lead Skills
Qualifications
Bachelor's Degree in Computer Science or any IT related field / proven work experience
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