Information Technology (IT) Specialist at Management Sciences For Health - MSH

About the role:

The IT Specialist position is required to provide IT support to the NPSCMP in the monitoring and QA checks on the NHLMIS platform and mSupply deliverables.  They will work very closely with the NHLMIS Task Team and support the team with the IT-related components of their oversight function. The role will ensure proper LMIS data management software operations so that end users can accomplish business tasks.

General Responsibilities

• Record, track, and document the functionalities of the NHLMIS platform.
• Record all user licenses available on the NHLMIS platform and document all pertinent end-user identification information, including name, department, and contact information.
• Record, track, and document the functional status of all mSupply software installations funded by the Global Fund in Nigeria.
• Record, track, and document linkages between the mSupply and NHLMIS across all installations.  
• Send a monthly Status report on the NHLMIS platform and mSupply software to the supervisor.
• Carry out additional tasks as may be assigned by the supervisor.

QUALIFICATIONS

Education

• University Degree in Information Technology or Computer Science.

Experience

• A minimum of four (4) years relevant IT experience
• Knowledge of computers and relevant warehouse management software applications
• Versatility with functionalities on the NHLMIS platform and mSupply wms.
• Knowledge of customer service principles and practices
• Hands-on experience reviewing data on the NHLMIS platform
• Logical and flexible approach to solving problems, especially when working under pressure

Knowledge and Skills

• Verbal and written language skills in English required.

Competencies

• Exceptional interpersonal skills
• Must possess a user-first mentality
• Experience with Enterprise and Google Apps
• Exceptional motivation to learn on the job
• Extensive Windows, Mac and iOS or Android experience
• Experience with Python, Dart or GO a plus
• Familiarity with computer networking, software interoperability a plus
• Familiarity with Symatec Altiris a plus