Implementation Manager at UNOCASA Limited

Location: Ajah, Lagos

Job Purpose

• We need an Implementation Manager to have an oversight of the deployment process of the company platform for various clients - from the signing of the necessary paperwork to Go-Live.

Duties & Responsibilities

• Collaborate with operations leadership to ensure adherence to procedures and availability of necessary resources
• Develop strategies that increase the efficiency of project delivery, reducing roll-out time and improving outcomes for both the client and the company
• Document and communicate Best Practices and Standard Operating Procedures (SOPs) for successful implementation
• Engage customer representatives during the implementation process to ensure satisfaction with progress
• Ensure smooth transition to operations by overseeing the provision of adequate post-Go-Live support
• Liaise with the Business Development and Software Development Teams to ascertain scope and specification of new deployment projects, and so allocate adequate time and manpower resources for successful project delivery
• Provide day-to-day direction to Project Managers and cross-functional Implementation Teams
• Schedule and manage multiple deployment projects, enabling each one to be delivered per specification, on time and within budget
• Work closely with Project Managers to identify potential risks to successful project delivery and develop mitigation plans as required

Educational Qualification & Experience

• Bachelor's Degree in Business Administration or a related field
• At least five years of experience in a fast-paced project management role, including experience successfully leading teams
• Prior experience with hardware, systems, and software implementation
• Microsoft Office qualification (Excel, Word, PowerPoint, Ms Project)

Required Skills:

• Ability to multitask and manage conflicting demands
• Comfortable working with technology
• Comfortable working within teams
• Curious and self-directed /self-motivated worker
• Excellent organizational skills
• Good communication (oral and written) skills
• Project Management and leadership skills
• Prolific presentation skills

Salary
N250,000 - N400,000 / Month.