Implementation Engineer at IT Horizons Limited

Job Summary

• The Implementation Engineer shall be responsible for deploying, managing, and supporting enterprise networks.
• He/She will configure, install, support, and troubleshoot voice, video, and enterprise network equipment.
• He/She will also be designing system configurations, documenting, and managing the installation of a new network, and maintaining and upgrading existing systems, as necessary.

Job Responsibilities

• Configure and Install network and security devices.
• Design system configurations and network diagrams.
• Remote and On-site troubleshooting of network and security devices to resolve technical issues
• Liaise with pre-sales unit and project management unit to understand client’s requirements
• Liaise with external vendors, when necessary to resolve technical issues.
• Liaise with the project management unit to provide adequate documentation before project commencement and after project completion
• Provide support to clients under support contract
• Manage client’s network infrastructure
• Provide weekly report on assigned projects and support cases.
• Continually develop technical skills to improve work quality
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.

Requirements

• Interested candidates should possess relevant qualifications.