Role purpose
To ensure coordinated and effective humanitarian responses across the allocated country office portfolio, support the delivery of critical alerts and prioritisation documents, and provide operational advice and gap-fill support during response initiatives, including potential deployment.
Reports To: Lead Advisor, Programme Operations
Work Pattern: Hybrid/Remote with flexible working options available
Contract: Permanent on a national contract
Location: Any approved Save the Children International office location, within WCA.
Time Zone (that the role holder must be available to work in): Africa
Right to Work: The successful candidate must possess existing unrestricted right to work in one of our approved WCA locations, for the duration of their employment
Language Requirements: Fluency in English & French
International Travel Requirements: up to 40%
Principal Accountabilities
- Coordinate support to humanitarian operations across the allocated country office portfolio, ensuring seamless collaboration and high-quality service delivery.
- Manage the process and documentation of Alerts, Categorization/Recategorization, and Prioritization, in adherence to relevant procedures and frameworks.
- Advise and support country offices in implementing the Response Management Plan (RMP) and other relevant protocols, tailoring guidance to specific response needs.
- Analyse and interpret humanitarian operations performance data, presenting evidence-based recommendations to inform continuous improvement and global humanitarian priorities
- Facilitate the implementation of Emergency Preparedness Plans (EPP) by providing comprehensive support to country offices, fostering readiness and resilience.
- Serve as a trusted advisor to Regional and Country Directors on emergency preparedness and humanitarian operational risk management
- Provide structured coaching and mentoring to senior humanitarian operations staff, building long-term humanitarian capacity across multiple country offices
- Be available to fill gaps or backstop essential operational roles within response teams, ensuring continuity and robust operational capacity during crucial periods.
- Deploy, either remotely or in person, as needed, to reinforce humanitarian response efforts, maintaining flexibility and readiness to act in diverse and dynamic situations.
- Represent SCI in high-level inter-agency humanitarian coordination forums, influencing sector-wide standards and approaches.
Experience and Skills
Essential
- Humanitarian Operations: Considerable experience in managing and supporting humanitarian operations, including emergency response, recovery, and development programmes, both directly and remotely.
- Emergency Response Planning & Management: Proficient experience in developing and implementing Emergency Preparedness Plans (EPP) and supporting countries in delivering Response Management Plans (RMP).
- Deployment and Gap Filling: Experience in being deployed to gap fill and/or backstop key operational positions in response teams, including both remote and in-person support.
- Documentation and Compliance: Experience in delivering Alerts, Categorisation/ Re-categorisation, and Prioritisation documentation according to established procedures and frameworks.
- Coordination and Advisory: Experience in providing advisory and coordination support to country offices on the delivery and implementation of humanitarian procedures and frameworks. Strong ability to advise and support country offices on the delivery of relevant response procedures.
- Collaboration and Stakeholder Engagement: Proven track record of building and maintaining effective relationships with internal and external stakeholders, including cross-functional
Education and Qualifications
Essential
- Bachelor’s Degree: Preferably in International Development, Humanitarian Assistance, Emergency Management, or related risk management or social sciences fields is essential
Desirable
- Relevant advanced degrees such as a Master's in related fields would be advantageous.
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