Human Resources (HR) Performance Specialist at Jamub Group

Key Responsibilities

• Manage, monitor and evaluate task management application
• Develop and manage end-to-end performance management frameworks, tools, and processes (KPIs, OKRs, appraisal systems, etc.).
• Coordinate the periodic performance appraisal cycles and ensure timely completion and accuracy.
• Provide training and guidance to managers and employees on performance management tools and processes.
• Analyse performance data to identify trends, gaps, and development opportunities.
• Conduct comprehensive assessments to identify performance gaps and training needs across departments.
• Design and develop customized training programs and initiatives to address identified needs, utilizing a variety of methodologies including workshops, e-learning modules, coaching, and on-the-job training.
• Implement performance improvement solutions aimed at enhancing individual and team effectiveness, including performance management systems, feedback mechanisms, and recognition programs.
• Work closely with department heads, and other key stakeholders to ensure alignment of training initiatives with organizational objectives and priorities.
• Deliver engaging and impactful training sessions to employees at all levels, utilizing effective presentation and facilitation techniques.
• Monitor and evaluate the effectiveness of training programs through assessments, surveys, and feedback mechanisms, and make recommendations for continuous improvement.
• Offer one-on-one coaching and support to employees to address performance issues, develop skills, and enhance job performance.
• Stay Updated: Stay abreast of industry trends, best practices, and innovations in performance management and training methodologies, and incorporate them into organizational practices as appropriate.
• Ensure a high-performance culture and ensure alignment with organizational goals.
• Conduct performance evaluations and ensure alignment with relevant stakeholders, submitting reports for seamless integration.

Required Qualifications

• Bachelor's or Master's Degree in Human Resources or a closely related field.
• At least 4 years of experience in Human Resource Management (Experience as a performance specialist is beneficial).
• Possession of professional certification from any of CIPM or its foreign equivalents (e.g., SHRM, CIPD, HRCI) is required.
• Good knowledge of HRIS systems.
• Excellent negotiation and conflict resolution skills with a proactive approach to problem-solving.
• Ability to always demonstrate a positive attitude including working under pressure and meeting deadlines.
• Commitment to ethical standards and a high level of personal and professional integrity.
• Ability to interact, connect with, and influence people at all organizational levels.
• Professional level verbal and written communication with good report writing and presentation skills.
• Ability to handle multiple tasks and priorities in a dynamic and fast-paced environment.
• Strong analytical skills with attention to detail.