Human Resources Generalist at CourierPlus

Role Overview

• We are seeking a proactive and results-oriented HR Generalist to support the full spectrum of human resource functions within a fast-paced logistics environment. The successful candidate will play a key role in recruitment, employee relations, performance management, compliance, and HR operations across multiple business units including fleet, warehouse, and administrative teams.
• This role requires strong operational HR capability and the ability to work effectively in a structured, performance-driven organization.

Key Responsibilities

• Manage end-to-end recruitment and onboarding processes.
• Coordinate employee documentation, records management, and HRIS updates.
• Support performance management processes including appraisals and KPI tracking.
• Handle employee relations matters and provide guidance on disciplinary procedures.
• Ensure compliance with labor laws and company policies.
• Support payroll coordination, leave administration, and benefits management.
• Assist in implementing training and development initiatives.
• Monitor attendance, absenteeism, and workforce metrics.
• Support HR reporting including turnover, headcount, and attrition analysis.
• Participate in HR projects and continuous improvement initiatives.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum of 3–5 years’ experience in a generalist HR role.
• Experience within logistics, transportation, or operations-driven industries is an advantage.
• Strong knowledge of labor laws and HR best practices.
• Proficiency in Microsoft Office and HR systems.
• Membership of CIPM or relevant professional body is an added advantage.

Key Competencies

• Strong interpersonal and communication skills
• High level of integrity and confidentiality
• Problem-solving and conflict resolution skills
• Strong organizational and multitasking ability
• Data-driven mindset and attention to detail
• Ability to work in a fast-paced operational environment