Human Resource Performance Management Analyst at The Concept Group

JOB SUMMARY

• The candidate is to design performance management systems, structures and policies for sales and other operational units.
• He/she will ensure each unit has a job profile, and develop initiatives across all sales and non-sales channels aimed at cost reduction and profit maximization for the company.

DUTIES & RESPONSIBILITIES

• Responsible for the development and implementation of performance metrics to improve business operational efficiency
• Responsible for the analysis of business problems to identify the root causes and recommend corrective actions
• Provide documentation for identified problem, definition, and procedures for solving them
• Responsible for providing optimal business solutions to achieve operational and financial goals
• Appraise and recommend improvements to current business programs
• Propose new techniques and technologies to actualize business goals
• Undertake research and collect data to better analyze outcomes
• Responsible for developing business presentations for management as needed
• Preparation of all Management reports and discussing same with Management
• Regularly monitor business performance and generate performance reports to management
• Develop, revise, and enforce business policies and procedures as needed.

QUALIFICATIONS/REQUIREMENTS

• Minimum a B.Sc. Human Resources, Industrial Relations, Advertising, Marketing, Business, Statistics, or Economics or any relevant field
• The ideal candidate is expected to have 2-4 years of experience in data analysis. Professional certificates in data analysis will give an edge to interested candidates. They must also understand business metric performance and target setting.
• Ability to handle confidential information
• Organizational skills: They are required to have excellent organization skills to handle multiple tasks in a fast paced environment, as well as within tight deadlines
• Research skills: It is crucial that they have the needed skills to undertake research and collect data to identify future trends based on past performance. This is a major part of their responsibility and is essential for influencing business decision making.
• Communication skills: The performance analyst job involves undertaking research, developing and presenting reports; hence it is important that they have great writing and verbal communication skills to effectively and convey information and develop presentations for multiple levels of the organization -
• Project management skills: It is essential that they can manage people and process in accomplishing assigned tasks to actualize defined goals
• Strong quantitative skills: It is also essential that they can work with large volumes of data, apply statistical tools and models, as well as undertake research to detect trends and isolate essential relevant information for sound decision making
• Computer skills: Performance analyst applicants require strong knowledge of MS Office tools and must possess strong technical skills with Excel to succeed on the job
• Flexibility: They must be constantly monitoring KPI’s for deviations in expected outcome and be willing to adapt their measuring metrics to change
• Interpersonal skills: They must have excellent rapport building skills to establish and maintain strong working relationships across functional and reporting levels
• Analytical skills: They require the ability to analyze large amounts of data and provide recommendations to support the development of long and short-term business strategies

Job Knowledge

• They must also understand metric performance and target setting.
• They should have the needed skills to undertake research in order to make informed recommendations.
• They should be able to use the excel application to analyze data and simulate projections

Skills/Competencies

• Knowledge of Metrics Performance and Target setting
• Research and Data Analysis Skills
• Excel for Data Analysis and Simulating Projections
• Analytical Problem-Solving Skills and Communication