We are an infrastructure development and management company that was founded on the principle of a truly African connection inspired by a passion for partnerships, progress, and the growth of the continent
We are looking to hire a Human Resource Manager for one of our subsidiaries in the Hospitality sector. The HR Manager will be responsible for the entire employee lifecycle, from high-volume recruitment to the development of a service culture that matches the hotel’s new luxury status. You will bridge the gap between management and employees, ensuring a productive, compliant, and harmonious work environment during and after the hotel\\\'s redevelopment phase.
Key Responsibilities
Talent Acquisition & Onboarding
- Lead the recruitment drive to fill various departments (Front Office, F&B, Housekeeping, Maintenance, and Security).
- Develop and execute seasonal and permanent hiring plans.
- Manage the end-to-end recruitment process, ensuring a blend of experienced hospitality professionals and local talent.
- Training & Development
Organize and oversee intensive \\\"Hospitality Excellence\\\" training programs for new hires.
- Identify skill gaps and coordinate specialized training in customer service, safety, and modern hotel technology.
- Establish a leadership development pipeline for department heads.
Employee Relations & Culture
Act as the primary point of contact for employee grievances and conflict resolution.
- Foster a work culture that reflects the heritage of Jos and the high standards of the Hotel.
- Implement employee engagement and retention initiatives (performance awards, staff social events).
Compensation & Benefits
- Administer payroll, pensions, and health insurance in compliance with Nigerian labour law.
- Conduct periodic salary surveys to ensure the hotel remains a competitive employer in the Plateau State region.
- Oversee staff welfare, including uniforms, meals, and (if applicable) staff transportation.
Compliance & Policy Management
- Ensure full compliance with the Nigerian Labour Act and local state regulations.
- Develop and update the Employee Handbook and Standard Operating Procedures (SOPs).
- Manage employee records, contracts, and performance appraisal systems.
Key Skills & Competencies
- Strategic Thinking: Ability to plan for long-term staffing needs during the hotel’s expansion.
- Communication: Exceptional interpersonal and negotiation skills.
- Integrity: High level of confidentiality and ethical standards.
- Problem Solving: Ability to remain calm and decisive under pressure.
- Tech Savvy: Proficiency in HRIS (Human Resource Information Systems) andpayroll software.
Requirements & Preferred Qualification
- Education: Bachelor’s degree in Human Resourcesor in a related field. A Master’s degree or MBA is an advantage.
- Professional Certification: Must be a member of CIPM (Chartered Institute of Personnel Management of Nigeria) or hold international certifications like SHRM/PHRi.
- Experience: Minimum of 7–8years of progressive HR experience, with at least 2 years in a managerial role. Prior experience in the hospitality industry is highly preferred.
- Local Knowledge: Strong understanding of the Nigerian labour market and cultural nuances in Plateau State and Northern Nigeria is an advantage.
Benefits & Compensation
A competitive package including annual compensation, performance, health insurance and professional development.
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