Human Resource Manager at Elizabeth Maddeux

Job Description

• The Human Resource Manager plays a pivotal role in managing all HR functions within the hospitality industry. 
• This position is responsible for talent acquisition, employee engagement, training and development, performance management, compliance with labor laws, and fostering a positive workplace culture to ensure a high level of employee satisfaction and operational efficiency.

Key Responsibilities

• Develop, implement, and update HR policies in alignment with company goals and industry best practices.
• Establish workforce planning strategies to meet the staffing needs of the organization.
• Ensure compliance with labor laws and hospitality industry regulations.
• Manage the end-to-end recruitment process, ensuring the attraction and retention of top talent.
• Develop and execute structured onboarding programs to integrate new hires seamlessly into the organization.
• Build relationships with hospitality schools and training institutions to create a pipeline for skilled talent.
• Design and implement employee engagement programs to foster a positive workplace culture.
• Develop initiatives such as recognition programs, team-building activities, and wellness initiatives to boost morale and retention.
• Conduct regular employee feedback surveys and recommend necessary improvements.
• Implement performance management systems to drive employee development and accountability.
• Conduct regular performance appraisals and provide coaching for continuous improvement.
• Identify training needs and oversee the development of learning programs to enhance employee skills.
• Oversee salary structures and benefits programs to ensure competitiveness within the hospitality industry.
• Ensure timely payroll processing and compliance with tax and labor laws.
• Manage employee welfare programs, including health insurance, leave policies, and incentives.
• Address employee grievances, ensuring fair and prompt resolution of conflicts.
• Develop and maintain a positive relationship with labor unions and regulatory bodies.
• Ensure that HR policies and practices comply with local labor laws and hospitality regulations.

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, Hospitality Management, or a related field. master's or MBA is an advantage
• Minimum of 5 years of experience in HR management, preferably within the hospitality sector.
• Additional HR certifications (CIPM, SHRM, HRCI) are required.
• Strong knowledge of Nigerian labor laws and HR best practices in hospitality.
• Expertise in recruitment, employee engagement, and talent management.
• Proficiency in HR information systems and Microsoft Office Suite.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to analyze HR metrics and implement data-driven strategies.
• Experience in conflict resolution and organizational development.