Human Resource Manager at Alan & Grant

Job Summary

• The HR Manger is responsible for overseeing all aspects of human resources practices and processes within the organization.
• The role ensures the proper implementation of HR policies, promotes employee engagement, and fosters a productive and healthy work environment.
• The HR Manager serves as a key strategic partner to senior management, ensuring that HR strategies align with overall business objectives.
• The HR Manager will report to the Managing Director (MD) with a dotted line reporting relationship to the General Manager (GM)

Responsibilities
Recruitment & Onboarding:

• Develop and implement recruitment strategies to attract high-quality candidates. 
• Manage the full recruitment cycle, including job postings, schedule interviews, and organize the selection and placement of staff. 
• Conduct onboarding program for new staff to ensure smooth integration into the company culture and processes. 
• Maintain a talent pipeline for future staffing needs. 

Employee Relations & Conflict Resolution: 

• Maintain a talent pipeline for future staffing needs
• Serve as a point of contact for employees, addressing grievances and concerns professionally. 
• Mediate and resolve conflicts between employees and management,ensuring fair and consistent treatment. 
• Promote a positive workplace culture that encourages open communication and employee well-being.

Performance Management: 

• Oversee the development and implementation of performance evaluation systems. 
• Provide guidance and support to managers and employees on performance improvement plans. 
• Monitor employee progress and ensure that under-performance is addressed effectively. 

Compensation & Benefits Management:

• Design and manage competitive compensation packages and employee benefits programs.
• Regularly review salary structures, making recommendations based on market trends and organizational objectives. 
• Ensure compliance with labor laws and regulations regarding compensation.

Learning & Development: 

• Identify training needs across the organization and develop and conduct training programs training that enhance employee skills. 
• Organize workshops, seminars, and mentorship opportunities for employees. 
• Foster a learning culture by promoting professional development and career growth. 

Compliance & Legal: 

• Ensure that the company complies with all labor laws, including health and safety regulations, anti - discrimination policies, and employment standards.
• Update and maintain employee handbooks and HR policies, ensuring they reflect current legal requirements. 
• Manage employee records and ensure data privacy is upheld in accordance with company policy and local laws. 

HR Policy Development & Implementation: 

• Develop and implement HR policies that promote a healthy and productive work environment.
• Communicate Management /HR policies effectively to all employees and ensure consistent enforcement.
• Regularly review and update policies in response to new laws, regulations, or business needs. 

Employee Engagement & Retention: 

• Develop strategies to improve employee morale and engagement, including reward programs, wellness initiatives, and social activities.
• Monitor employee turnover and implement retention strategies to reduce attrition.
• Conduct exit interviews and provide analysis on employee turnover trends. 

HR Analytics & Reporting: 

• Analyze HR metrics (e.g., turnover rates, absenteeism, and employee satisfaction) and prepare reports for senior management.
• Make data-driven recommendations to improve HR practices and business outcomes. 
• Track and report key HR performance indicators. 

Requirements

• Leadership and decision-making skills. 
• 4-5 years in retail, having worked with a minimum of 100 staff at a time.
• Conflict resolution and mediation. 
• Strategic thinking and business acumen. 
• Attention to detail and strong organizational skills. 
• Ability to work under pressure and manage multiple priorities. 
• High emotional intelligence and interpersonal skills. 

Work Environment: 

• The HR Manager may need to work extended hours during peak periods or in response to urgent situations