HR Shared Services Specialist at FrieslandCampina

About the job

• Fully responsible and accountable for the overall delivery of high quality and consistent HR Services to employees across all departments throughout the employee lifecycleFully responsible and accountable for the overall delivery of high quality and consistent HR Services to employees across all departments throughout the employee lifecycle

What We Ask

• 4 years’ experience in HR administration
• Good technical knowledge of HR Systems
• Ability to train HR Business Partners and Key Customers on HR Information and Systems processes
• Logical, analytical mind to analyze information and work according to standards and guidelines
• Highly skilled in Excel, Powerpoint
• Understanding of country HR information and how it is used.
• Able to help resolve information problems and queries or know where to refer problem.
• Understands how the local business operates
• Knowledge of internal processes and policies implementation experience
• Strong vendor management

What We Offer

• A dynamic, challenging, and innovative work environment.
• We believe in nourishing growth and offer training and personal development.
• Competitive remuneration package

Vacancy Description

HR Reporting

• Prepare standardized monthly, quarterly and annual workforce reports for the region
• Responsible for HR analytics and HR dashboard management including HR BPMS; produce monthly & quarterly reports on FTEs & HR KPI’s

HR Processes

• Administers all HR processes related to the employee life cycle (e.g. promotion, transfer, exits, etc.) whilst being custodian of HR policies
• Coordinate the audit of all HR processes in the region

Learning Delivery

• Manage the logistics of a live learning program including establishing the course listing(s), preparing the LMS, and managing registration. Also manage on-site logistics such as securing a venue and planning deployment
• Manage materials, facility, classroom set-up, registration, participant inquiries, and participamts attendance
• Solicit feedback from participants and instructors regarding learning programs executed and process post-training evaluation electronically.
• Consolidate, distribute, and analyze learning program feedback and results which will feed into the overall learning strategy

Employee Wellness

• Liaise with the onsite clinic health officers to ensure high quality and cost-effective service is rendered to all employees
• Review sickness report from the clinic on a monthly basis and provide insights to key stakeholders
• Implement wellness programs across the region as planned in order to create awareness on mental and physical health

Change Management

• Support the implementation of change management programmes and activities across the region

Employee Data Management

• Act as the first point of contact for all HR documents and provide necessary data as may be required for decision-making, regulatory bodies, court cases, union negotiations, etc.
• Ensure compliance, controls and governance of employee personal data
• Maintain accurate job data on the HRIS platform
• Keep custody of HR policies, processes (process maps) and other legal documents
• Provide necessary documentation to legal department, regulatory bodies, etc. as may be requested

Agency/Vendor management

• Manage monthly agency/outsourced headcount and costs in line with budget limits
• Provide necessary data as may be required from time to time on agency and outsourced headcount
• Keep proper records of necessary agency data and costs

Employee Benefits Administration

• Ensure seamless administration of employee benefits -fuel, health, phone, communication (phone credit)
• Manage relationships with government regulators (eg. National Social Insurance Trust Fund, Labour Inspectorate, etc)

Absence Management

• Maintain an accurate record of all forms of employees’ absences (annual leave, casual leave, compassionate leave, etc.) throughout the year and provide necessary report on a regular basis

Time & Attendance

• Manage employee attencance records.
• Review overtime hours, shift allowance, etc as per policy and provide the reviewed data to the payroll specialist for payment processing