At 25th & Staffing, our purpose is to connect the best and brightest talents in Africa, with organisations globally. As genuine market leaders, we know all too well the value of top talent in your team. Our commitment is to leverage Africa's vast pool of elite professionals for organizations worldwide, making team-building a seamless experience.
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The HR Operations Manager will oversee the successful execution of HR projects, processes and technologies to drive an efficient and optimal recruiting experience.
The HR Operations Manager oversees and manages the day-to-day HR operations.
This role manages a team of HR and IT professionals, providing leadership and guidance, and ensuring that all HR operations run smoothly and efficiently.
Key Responsibilities:
Oversees the day-to-day activities of the HR Operations Department
Reports and tracks HR service delivery to ensure an optimal employee experience and cost-efficient service delivery
Responsible for the design, monitoring and improvement of HR processes, policies and technologies over time
Develop and implement HR policies and procedures that align with the organization's goals and objectives
Oversee the recruitment and selection process, ensuring the hiring of high-quality candidates in a timely and cost-effective manner
Manage employee relations and provide guidance and support to managers and employees on HR-related issues
Oversee the performance management process and ensure that employees receive regular feedback and coaching to enhance their performance
Manage the compensation and benefits programs, including salary structures, bonus programs, and health and welfare benefits
Ensure compliance with federal, state, and local employment laws and regulations
Oversee the HRIS system and ensure data accuracy and integrity
Monitor and analyze HR metrics and provide regular reports to senior management on HR operations and trends
Manage HR projects and initiatives as assigned
Requirements:
Bachelor's degree in Human Resources, Business Administration, or related field
3-5 years of experience in HR Operations or Project Management
The ideal candidate should possess a genuine and enthusiastic love for the recruitment process
Thorough understanding of HR best practices and employment laws and regulations
Demonstrated experience in developing and implementing HR policies and procedures
Strong leadership skills and the ability to manage and develop a team of HR and IT professionals
Excellent communication and interpersonal skills, with the ability to build effective relationships with all levels of the organization
Strong analytical and problem-solving skills, with the ability to analyze HR metrics and provide insights and recommendations
Detail-oriented with strong organizational and time-management skills
Proficient in HRIS systems and Microsoft Office Suite
Ability to work in a dynamic and fast-paced environment, demonstrating adaptability and resilience
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