HR Officer at International Rescue Committee (IRC)

Job Overview/Summary

The HR  Officer technically reports to the Human Resources Manager in Maiduguri and Senior Area Manager in Gwoza. The Human Resources officer will be responsible in all HR related matters, functions, and general office management of the IRC office, and to assist the HR Manager & the HR Lead in all related HR  functions and ensuring compliance with IRC Way.

Major Responsibilities

Human Resources

• Ensure compliance to hiring policies and procedures.
• Support in the recruitment cycle, along with our recruitment team
• Manage staff contracts and all personal files, & track the new hires on boarding, this includes file all their new paper works in both personal & E personal files.
• Liaise with the hiring managers regarding staff contracts, paperwork, ATCs & all other documents related to the new hires.
• Compile and submit updated IRC for office location contact list by the 1st of every month.
• Follow up on employee’s benefits, health insurance, life insurance, & social security.
• Maintain knowledge of national staff entitlements and benefits.
• Maintain up-to-date leave tracking record, and follow up on leaves for all staff, make sure that everything is reflected on the report.
• Make sure to collect the timesheet for all staff on a timely manner and track it.
• Maintain tracking for the IRC staff emails, and coordinate with IT department for any new updates in this regard.
• Make sure to follow up correctly on the exit process following the IRC internal manual & practice for all employees and release the final settlement and other paperwork to Finance department on a timely manner.
• Always maintain the confidentiality of all sensitive HR information
• Perform other job-related tasks as requested by the HR Manager and HR Lead
• Assist in ensuring payment request for office consumables are raised.
• Provide support for New Hire orientation and onboarding including communicating orientation timetables to all facilitators, coordinate new hire documentation to foster positive attitude toward organizational objectives as may be required.
• Work with the HR Manager to identify and assess training needs and development opportunities using staff performance and development plans as a standard and working with Unit Heads.
• Facilitate staff annual PME processes.
• Provide regular briefings to HR Manager and Senior HR Coordinator on HR matters, including the status of trainings, leave balances, timesheet submission etc.
• Serve as a link between the HR and employees by handling questions, interpreting, and administering contracts, and helping to resolve work related problems in consultation with HR Manager and Coordinator.
• Educate and support management & staff in implementation of HR programs, practices, and initiatives.
• Assist with monthly payroll documentation and process flow.
• Perform other duties as assigned.
• Model the IRC Way in his/her professional conduct.

Be an ambassador of IRC ‘s way as a standard for professional conduct.

Coordination & Representation: He/she will represent the department in meetings and serves as the focal point for department in Gwoza.

Key Working Relationships: Sector leads, Payroll, Supply Chain, Humanitarian Access Safety & Security, Senior Area Manager etc.

• Position Technically Reports to:  HR Manager, Maiduguri .
• Indirect Reporting: Senior Area Manager
• Position directly Supervises: HR Intern, HR Casuals.

Key Internal Contacts:

• Country Program:  Nigeria
• Region/Global: West Africa
• Key External Contacts:  Sister INGO’s, CBO’s in Gwoza, Sema etc.

Qualifications

• Education: University Degree in Management, Human Resources, Administration, or related fields or HND.

Work Experience: Approximately 2-3years of professional experience in HR, Administration/Office Management.

• Demonstrated Technical Skills: Previous experience with Human Resources generalist.
• INGO experience preferred.
• HR certifications and trainings if any, will be an added advantage.
• Good understanding of labor law.
• NYSC discharge Certificate or Exemption Certificate.
• Excellent oral and written communication skills are required.
• Demonstrated Managerial/Leadership Competencies: Strong sense of personal integrity, attention to detail, flexibility, and ability to work with people with diverse culture, religious background, and ethnicity.
• Languages:  English, Hausa and any Gwoza Languages will be an added advantage.

Computer/Other Tech Requirements:

• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.