HR Manager (Head of HR) at PalmPay

Role Summary

• We’re looking for an experienced Human Resources Manager who is passionate about our mission of driving financial inclusion in Africa.
• This role is based in Lagos and our ideal candidate should have excellent communication, organization and management abilities, including the ability to work and function in a multicultural environment and should have experience working in the mobile payments industry to join the local team and provide intuitive and excellent leadership for the HR department.
• You will be fit for this role if you can evaluate and analyze complex information and you have a natural desire to organize and manage people; and if you can take charge of coordinating an organization’s administration system and general workflows, supervising staff, facilitating communication throughout a company and developing procedures to make a workplace more efficient.

Responsibilities

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and bring them to resolution
• Ensure the organization’s compliance with local, state and federal regulations
• Use performance management tools to provide guidance and feedback to the team
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Maintain HR systems and processes
• Conduct performance and salary reviews
• Provide support and guidance to HR staff
• Analyze trends in compensation and benefits
• Design and implement employee retention strategies

Requirements

• Bachelor's or Higher academic Degree in Human Resources, Business, or a related field
• 5-8 years’ experience in a HR Managerial position within an organisation with a large workforce
• Experience in a Fintech/ Financial institution
• Strong HR Experience.
• HR Knowledge: A thorough knowledge of HR laws, regulations, and best practices is essential to ensure legal compliance and effective HR management.

Other Required Skill Set:

• Strategic Thinking
• Leadership
• Communication
• Conflict Resolution
• Manpower planning
• Employee Relations
• Legal and Compliance
• Performance Management
• Training and Development
• Compensation and Benefits
• Time Management.