HR Manager at Amani Advisory

Job Description

• The HR Manager will assist with various HR functions, including recruitment, onboarding, employee relations, performance management, and HR administration.

Responsibilities

• Develop job descriptions and post job vacancies.
• Screen, interview, and hire qualified candidates for salon positions (stylists, braiders, nail techs, lash techs, etc.).
• Coordinate onboarding processes, including orientation and training for new staff.
• Ensure all employees understand the salon’s policies and standards.
• Oversee staff schedules and ensure adequate coverage for all shifts.
• Monitor employee attendance and maintain leave records.
• Address staff concerns and mediate conflicts professionally.
• Conduct regular performance reviews and provide feedback to employees.
• Identify staff training needs and arrange for professional development programs/session
• Ensure staff adheres to salon protocols, cleanliness, and safety standards.
• Promote a culture of professionalism and continuous improvement.
• Enforce workplace policies (e.g., dress code, hygiene standards, customer service guidelines).
• Ensure compliance with labor laws and salon industry regulations in Nigeria.
• Handle employee contracts, NDAs, and other HR documentation.
• Work with the accountant to manage payroll, ensuring accurate and timely payments.
• Oversee staff benefits, including bonuses, commissions, and other perks.
• Address payroll-related concerns or disputes.
• Foster a positive work environment and boost team morale.
• Plan team-building activities and staff appreciation initiatives.
• Reduce employee turnover by addressing staff needs and concerns.
• Act as the point of contact for resolving staff or management disputes.
• Investigate and handle disciplinary issues fairly and professionally.
• Maintain updated employee records (e.g., contracts, evaluations, and certifications).
• Generate monthly HR reports to monitor performance, attendance, and other metrics.
• Track KPIs related to recruitment, retention, and employee satisfaction.
• Ensure all employees deliver excellent customer service aligned with your salon’s luxury positioning.
• Provide feedback to staff to improve client interactions and salon experiences.
• Align HR strategies with the salon's overall business goals.
• Provide insights to improve team efficiency, reduce costs, and enhance service delivery.

Person Specification

• Bachelor's Degree in Human Resources, Business Administration, or related field preferred.
• 2+ years of experience in team management, preferably in a beauty, spa, or service industry.
• Knowledge of HR laws, regulations, and best practices.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Clean, punctual, and well-dressed.
• Ability to work under pressure and maintain a calm demeanor.
• An understanding of the beauty and wellness industry’suniquedemands.