HR Associate at mDoc Healthcare

Job Summary:

• We are seeking a detail-oriented and dynamic HR Associate to join our Human Resources team.
• The HR Associate will play a key role in supporting various HR functions, including recruitment, employee relations, performance management, and compliance.
• The ideal candidate will have 5 to 7 years of experience in human resources, with a strong understanding of HR best practices, the ability to handle sensitive information with discretion, and proficiency in using Zoho People HRIS.

Key Responsibilities:

Recruitment and Onboarding:

• Assist in the recruitment process by posting job vacancies, screening resumes, conducting interviews, and coordinating with hiring managers.
• Manage the onboarding process, ensuring new hires are well-integrated into the company.
• Maintain relationships with recruitment agencies and job boards.

Employee Relations:

• Serve as a point of contact for employee inquiries and concerns, ensuring timely and appropriate resolution.
• Support the HR Manager in handling employee relations issues, including conducting investigations and resolving conflicts.
• Promote a positive workplace culture by supporting employee engagement initiatives.

Performance Management:

• Assist in the implementation of performance management processes, including performance appraisals, goal setting, and development plans.
• Provide guidance to managers and employees on performance-related matters.
• Track and report on employee performance metrics.

Compliance and Policy Management:

• Ensure compliance with local labor laws and company policies.
• Assist in the development, implementation, and communication of HR policies and procedures.
• Maintain and update employee records, ensuring confidentiality and accuracy.

Learning and Development:

• Coordinate and facilitate training sessions and workshops for employees.
• Support the HR Manager in identifying training needs and developing employee development programs.
• Track and report on training participation and effectiveness.

Compensation and Benefits:

• Assist in the administration of employee compensation and benefits programs.
• Support the annual compensation review process.
• Respond to employee inquiries regarding benefits and payroll.

HR Analytics and Reporting:

• Maintain HR databases using Zoho People HRIS and generate reports on key HR metrics, such as turnover rates, employee satisfaction, and recruitment effectiveness.
• Provide data-driven insights to support HR decision-making.

Other Duties:

• Participate in HR projects and initiatives as needed.
• Continuously seek opportunities to improve HR processes and enhance employee experience.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5-7 years of experience in Human Resources, with a solid understanding of HR principles and practices.
• Certification from the Chartered Institute of Personnel Management (CIPM) is required.
• Strong knowledge of employment laws and regulations.
• Proficiency in Zoho People HRIS is required.
• Excellent interpersonal and communication skills.
• High level of discretion and ability to handle sensitive information.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks.
• Ability to work independently and collaboratively in a team environment.
• HR certification (e.g., SHRM-CP, PHR) is a plus.
• Experience in a fast-paced or dynamic industry.