Housekeeping Supervisor at Ikad Hotel & Suites

• We are seeking a dedicated and experienced Housekeeping Supervisor to oversee our hotel's housekeeping operations.
• The ideal candidate will be responsible for ensuring the cleanliness and orderliness of the hotel rooms and public areas, managing the housekeeping team, and providing excellent guest satisfaction.
• This role requires a proactive, detail-oriented individual who can manage multiple tasks and lead the team to achieve the highest standards of cleanliness and hygiene.

Key Responsibilities:

• Supervise the housekeeping team and ensure all tasks are completed in a timely and efficient manner.
• Inspect guest rooms, public areas, and back-of-house for cleanliness and hygiene.
• Train new and existing staff on proper cleaning techniques and the use of cleaning equipment and chemicals.
• Manage the inventory of cleaning supplies and equipment, ensuring they are in good condition and stock levels are maintained.
• Handle guest complaints regarding housekeeping service and take immediate corrective action.
• Ensure compliance with safety and sanitation policies in all housekeeping areas.
• Prepare and manage the housekeeping schedule, including staff assignments and leave management.
• Coordinate with the maintenance department to ensure timely repairs and maintenance of hotel rooms and public areas.
• Assist in budget preparation and control expenses of the housekeeping department.
• Conduct regular meetings with the housekeeping team to discuss operational challenges and opportunities for improvement.

Qualifications:

• Proven experience as a Housekeeping Supervisor or similar role in the hospitality industry.
• Strong knowledge of housekeeping processes, cleaning products, and room inspection procedures.
• Excellent leadership, organizational, and time management skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• High standard of personal hygiene and cleanliness.
• Good communication and interpersonal skills.
• A commitment to delivering high levels of guest service and cleanliness.
• A high school diploma or equivalent; a degree in hotel management or a related field is preferred.