Housekeeping / Operations Supervisor at Brilliant Performance Solutions Limited

Job Summary

• Our client currently requires the services of a professional Housekeeping / Operations Supervisor who has previous experience in managing Service Apartments.
• This person will oversee the activities of the other employees that are tasked with housekeeping activities and operational activities.
• The ideal person must have not less than 5 years’ experience

Job Responsibilities

• Supervise and train housekeeping staff, including scheduling and assigning tasks.
• Ensure all rooms and common areas are cleaned and maintained to high standards.
• Develop and implement cleaning procedures and protocols.
• Conduct quality control checks to ensure work meets established standards.
• Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
• Resolve customer complaints related to housekeeping services.
• Address maintenance issues and report to the maintenance department.
• Monitor and ensure compliance with occupational health and safety standards.
• Perform administrative tasks such as timecards, attendance, and payroll.
• Collaborate with other departments to ensure facilities are maintained to high standards.
• Oversee all operations when the Manager is not in
• Handle bookings and customer services when necessary
• Resolve guest ssues the absence of the Manager

Requirements

• B.Sc / HND / OND qualification
• Proven work experience as a Housekeeping Supervisor or similar role
• In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures
• Strong leadership, organizational, and communication skills
• Excellent time management and multitasking abilities
• Ability to work independently and as part of a team
• Knowledge of health and safety regulations and practices.