Housekeeping Manager at IBIC Investment Holdings

Location: Lekki, Lagos

Responsibilities
The responsibilities of a housekeeping manager commonly performed in a hospitality setting like a short-let apartment are highlighted below:

• Assign duties to members of staff
• Inspect the environment to ensure it meets the required minimum best practice
• Develop minimum standards for prospective members of the team and minimum standards for work rating
• Listen to residents’ complaints and ensure that the complaints are addressed efficiently and effectively
• Stand-in for any member of staff that is unavailable to carry out their duties in order to prevent any unfilled gap
• Responsible for ensuring dirty laundry is timelessly and appropriately cleaned
• Order supplies for the housekeeping team
• Welcome guests and show them around their apartments with the highest level of customer service and eloquence
• Ensure efficient use of departmental resources
• Direct and manage all housekeeping activities
• Maintain a good relationship with residents and/or clients and suppliers of housekeeping items
• Maintain a good relationship with the managers of other units in the organization.
• Maintain a good relationship with the maintenance unit

Requirements
If you are applying to our Housekeeping Manager position, here are the major requirements and qualifications that you may have to be qualified for the position and get an interview:

• Must be a graduate with a minimum (2nd class lower)
• Must be extremely eloquent
• Core organizational skills
• The ability to communicate effectively both orally and in writing
• The ability to pay attention to details
• The ability to work as part of a team
• Good listening skill
• Effective use of Excel Spreadsheet and Google Calendar
• Good knowledge of managing listings on MLS platforms
• Passionate about a hygienic environment
• The ability to take the initiative and lead others
• Effective interpersonal skill
• Work experience as a Housekeeping Manager may be considered in lieu of appropriate certification
• Punctuality to serve as an example to employees
• Basic understanding of how to handle pressure
• The ability to think critically over housekeeping issues and proffer cost-effective solutions
• Self-control is also a necessary characteristic of a prospective housekeeping manager to handle difficult people appropriately
• Proficiency in the use of information and communication technology tools is a plus for prospective housekeeping managers.

Remuneration Structure
Between: N80,000 to N100,000 monthly.