House Keeping Executive at Precious Palm Royal Hotel

DUTIES AND RESPONSIBILITIES:

• Ensure the rooms are well clean at all times.
• Ensure safety and inventory of equipment in all the rooms.
• Maintain register of the inventory in the rooms
• Get the guests print-out to know the number of guests on daily basis.
• Report any electrical and/or electronics fault in the rooms on daily to the maintenance department
• Schedule and maintain departmental meeting.
• Supervise cleaning of halls, Swimming pool and its surroundings for the day’s business.
• Supervise pickings round of the premises to make the environment tidy for the guests comfort.
• Ensure that the waste bin buckets are disposed when filled at the waste dumpsite.
• Ensure that all security lightening points are switch off and on before closing hour.
• Undertake a routine patrol of the hotel premises on and before closing hour.
• In charge of Gardeners; making they keep the surrounding tidy
• Ensure all staff in Housekeeping department comply with the Hotel Policy especially as regard uniform and personal hygiene.
• Liaise with Front office department regarding Room moves, VIP guests, Special Needs and act on any information given.
• Issue keys, room lists, house assistant check lists and cleaning schedules to housekeeping staff at the beginning of shift and collect and check them at end of shift.
• In charge of Staff’s Quarter – allocating room to Staff from outside the State.
• Check all work given to the Room Stewards, Maintenance Personnel and even Contractor in and around rooms throughout the day to ensure standards are being adhered to.
• Regularly Inspect guest rooms, public areas, recreational area for cleanliness, appearance and also to make sure these areas are kept as per the hotel standard.
• Ensure all Maintenance work in guestrooms and Public Areas are rectified prior to releasing rooms back to front desk.
• Ensuring that accommodation is clean, well maintained and attractively presented.
• Ensure that company standards for guest services, décor, and housekeeping services are met or exceeded.
• Ensure Guest’s and Hotel Laundry and Dry Cleaning is dealt to the standard laid down by the hotel management.
• Maintain a par stock levels of stationary, linen and amenity requirements and requisite for replacement on time in order to ensure consistency in standards.
• Knowledge of local and company hygiene, health and safety regulations
• Developing and utilizing check lists for regular preventative maintenance.
• Developing and utilizing check lists for regular cleaning and upkeep.
• Conduct meetings and training sessions within the department as and when required.
• Actively train all staff to the Hotel standard and monitor their work performance.
• Drafting of weekly Staff’ Duty roster for housekeeping and laundry.
• Monitor staff performance to ensure that guests are happy and that the hotel is well run
• Minimize wastage of materials and energy through careful monitoring of staff.
• Train staff on answering guest enquires about hotel policies and services.
• Any other duties that may be assigned by management from time to time.