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  • Posted: Jun 14, 2022
    Deadline: Jun 19, 2022
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  • E and P Hospitality Limited is a Hospitality Management company that offers developmental, investment, and operational hospitality services with a portfolio composition of restaurants, bars, cafes, andhotels. Our approach to management is very hands-on and more often than not, begins from brand conceptualization to actualization, and day-to-day operations. ...
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    Hotel Operations Manager

    Location: Lagos Mainland, Lagos

    Description

    • We are looking to hire an Operations Manager with a solid background managing operations within a hotel, thorough level of commercial awareness, someone that can build and implement processes, maintain relationships with guests, and lead team members.

    Responsibilities

    • Fully responsible foroperations in all departments
    • Support and work with all Head of Departments in all aspects of running the hotel
    • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests
    • Conduct regular team meetings with all the HOD daily / weekly to discuss routine operational matters and sales targets
    • Ensure SOP implementation in all departments and check the same during routine operational checks
    • Monitor procurement/ requisitions of each department/ accounts receivable/ accounts payable
    • Inspectthe stores (F & B / Kitchen) to check the stock in hand (quality, restocklevels, expiry etc)
    • Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors
    • Inspecting all departments for SOP implementation.
    • Inspecting all departmentsfor cleanliness, ambience, service readiness, staff grooming & a great hospitality culture
    • Monitor the co-ordination between all departments for smooth & efficient operations
    • Assessing and reviewing customer satisfaction and service processes
    • Identifying staff learning needs and providing necessary training and development
    • Providing timely and constructive feedback to all direct reports as and when required either formally or informally
    • Conduct weekly / daily meetings with the marketing department on strategies to push sales
    • Monitor and maintain operational overhead costs in order to maintain maximum revenue for the hotel
    • Responsible for the overall management of the hotel operations
    • Any other duties asassigned by management

    Requirements

    • Bachelor's Degree
    • 4 - 6 years experience as operations lead / manager in the hospitality space especially a hotel
    • Excellent leadership and management skills
    • Strong understanding of numbers and how to grow same
    • Experience with budgeting, P&L's, forecasts
    • Highly organized, focused, process and detail oriented
    • Excellent written and verbal communication skills

    Salary
    N150,000 - N180,000 Monthly.

    Method of Application

    Interested and qualified candidates should send their CV to: management@eandph.com using the Job Title as the subject of the email.

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