Hotel Manager at Resource Intermediaries Limited

Key Responsibilities:

• Oversee operations across all departments, including receptionists, kitchen staff, maids, and office employees, setting clear objectives. 
• Plan and delegate responsibilities to optimize operational efficiency. 
• Manage budgets, analyze financial information, and monitor sales and profits. Develop and implement an effective marketing strategy. 
• Interact with customers, addressing concerns and providing information. Handle maintenance issues, staff shortages, and renovations. 
• Collaborate with external partners like suppliers, travel agencies, and event planners. 
• Conduct regular facility inspections and ensure strict compliance with health and safety standards.

Requirements:

• Thorough understanding of hotel management best practices, relevant laws, and guidelines
• Strong customer service skills and a business-oriented mindset
• Proficiency in analyzing processes, identifying problems and trends, and developing effective solutions and strategies.
• Fluency in English; additional language skills are advantageous.
• Reliable, with the ability to multitask and thrive under pressure.
• Demonstrated aptitude in decision-making and problem-solving.
• Exceptional leadership skills with great attention to detail
• Excellent organizational and leadership abilities
• Proficient in using MS Office.