Hotel Manager at Kingpaddy Hotels & Resorts Limited

About the Role

• We are seeking a seasoned and dynamic Hotel Manager to oversee daily hotel operations, ensure exceptional guest experiences, and drive business growth. 
• The ideal candidate will have strong leadership skills, a deep understanding of hotel management practices, and a commitment to delivering world-class hospitality.

Key Responsibilities

• Oversee the daily operations of the hotel, including front office, housekeeping, maintenance, and food & beverage departments.
• Ensure high levels of guest satisfaction and handle customer complaints effectively.
• Manage hotel budgets, financial reports, and operational costs to maximize profitability.
• Recruit, train, and supervise hotel staff, promoting a positive work culture.
• Develop and implement marketing and promotional strategies to boost occupancy rates.
• Ensure compliance with health, safety, and licensing regulations.
• Maintain high standards of service, facilities, and guest amenities.
• Liaise with suppliers, vendors, and external partners to ensure smooth operations.

Requirements

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 4 years' proven experience as a Hotel Manager or in a similar senior hospitality role.
• Strong leadership, communication, and problem-solving skills.
• Proficiency in hotel management software and Microsoft Office Suite.
• Excellent financial and operational management abilities.
• A customer-centric approach and commitment to excellence.
• Flexibility to work various shifts, including weekends and holidays.