Hotel General Manager at Coinbox Limited

JOB OVERVIEW:

• Our client in the hospitality industry is seeking an experienced HOTEL GENERAL MANAGER to lead the operations of their hotel.
• The ideal candidate will have a proven track record in hotel management, exceptional leadership skills, and a passion for delivering outstanding guest experiences.

RESPONSIBILITIES:

• Oversee day-to-day operations of the hotel, including front office, housekeeping, food and beverage, and maintenance departments.
• Develop and implement strategies to achieve revenue and profit goals.
• Ensure high levels of customer satisfaction through personalized service and attention to guest needs.
• Recruit, train, and manage hotel staff, fostering a positive and collaborative work environment.
• Monitor and analyze financial performance, prepare budgets, and implement cost-saving measures.
• Maintain strong relationships with vendors, suppliers, and local community partners.
• Uphold brand standards and ensure compliance with relevant regulations and licensing requirements.
• Implement and maintain effective systems for hotel operations, including reservations, inventory management, and quality control.

QUALIFICATIONS:

• Bachelor’s degree in Hospitality Management or a related field (Master’s degree is a plus)
• Minimum of 3 years’ proven experience as a Hotel General Manager or similar executive role.
• Strong leadership and interpersonal skills.
• Excellent communication and negotiation abilities.
• In-depth knowledge of hotel management best practices and industry trends.
• Demonstrated ability to drive revenue and profitability.
• Familiarity with relevant software applications (e.g., property management systems).