Hostess at Ivee Consulting Limited

Job Description

• We are seeking a friendly and organized hostess to join our team.
• The ideal candidate will be the first point of contact for our guests, providing a warm welcome and ensuring a positive dining experience from start to finish.

Responsibilities

• Greet guests as they arrive and thank them as they leave.
• Manage reservations and waitlists using the restaurant's booking system.
• Escort guests to their tables and provide menus.
• Communicate with guests to accommodate special requests and dietary needs.
• Coordinate with the kitchen and waitstaff to ensure smooth service.
• Answer phone calls and handle inquiries about the restaurant.
• Maintain cleanliness and organization of the host/hostess station.
• Assist with seating arrangements to optimize table turnover.
• Monitor dining room activity to anticipate guest needs.
• Uphold the restaurant’s standards for service and hospitality

Requirements

• Previous experience as a hostess or in customer service is preferred.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Professional appearance and demeanor.