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  • Posted: Nov 4, 2024
    Deadline: Not specified
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    HMO Associate (Partner Success Associate)

    Job Overview

    • Our client is a dynamic health-tech startup committed to improving healthcare access by leveraging technology and fostering strong partnerships with key stakeholders.
    • Our client is seeking a proactive and detail-oriented Partner Success Associate to manage relationships with Health Maintenance Organizations (HMOs) and ensure the smooth processing of claims.
    • This role involves serving as a liaison between the company and HMOs, facilitating claim filings, and supporting internal teams in resolving any claim-related issues.

    Core Responsibilities

    • Manage and maintain strong relationships with HMOs.
    • Ensure seamless processing of claims filed by HMOs on behalf of the company.
    • Serve as a primary point of contact for HMOs, addressing queries and concerns.
    • Collaborate with internal teams to provide necessary documentation for claim processing.
    • Assist customers in navigating the claim filing process and understanding HMO platforms.
    • Resolve issues related to claim filings and ensure timely and accurate resolutions.
    • Work closely with customer support teams to handle inquiries related to HMO claims.

    Qualifications

    • Minimum of 2-3 years of experience in a similar role within the healthcare or health-tech industry.
    • Strong understanding of HMO platforms and claim filing processes.
    • Excellent communication and interpersonal skills to engage with HMO representatives and internal teams.
    • Strong organizational and multitasking abilities to handle multiple HMO relationships and claims simultaneously.
    • Detail-oriented with a proactive approach to ensure accuracy and efficiency in claim processing.
    • Ability to work collaboratively in a fast-paced startup environment.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@estradaintl.com using the Job Title as the subject of the mail.

    Note: If you also have someone you feel you can refer for this role as well, kindly share.

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