Head Relationship Manager at Global Quest Human Resources Consults & Services

Responsibilities

• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors.

Requirements

• Minimum education: Graduate with previous administrative experience
• No prior Experience on job
• Demonstrable track record of working within a highly target driven environment with the ability to plan / manage their own work schedule.
• Results focused
• Customer service focused
• Ability to communicate fluently in Yoruba and English will be an added advantage.
• Computer literate is complusory.
• Must reside around ibafo and Sagamu axis.