Head, Project Management Office at Ntel Nigeria

Job Description

• Identify, define and implement the PMO strategy whilst aligning it with the organisational goals and objectives.
• Lead the development and roll out of project management standards and tools.
• Track, monitor and control all stages of the project lifecycle, overseeing the portfolio of projects to ensure consistent quality and strategic alignment with organizational goals.
• Ensure all projects adhere to the defined governance, risk and compliance set up by the regulatory bodies.
• Monitor project performance and report regularly to management of the organisation.
• Act as the main liaison with key stakeholders, project teams and management, provide updates on project status and support business units in identifying and initiating new projects.
• Recruit, mentor and manage PMO staff.
• Coordinate User Acceptance Test (UAT), System Integration Test (SIT) and Training.
• Identify, track and document changes to project scope, identify potential crises, and devise contingency plans and update, prepare, forecast and distribute project status reports to stakeholders.
• Review issues and problems in relation to projects, deal with vendors and administer contracts and identify project risks, as well as recommend actions to mitigate risks.
• Responsible for gathering, compiling and distributing information to designated parties regarding assigned Project deliverables.
• Benchmark PMO practices with industry standards and recommend best practices.
• Ensure all assigned project(s) conform to ntel Project Management Governance standards.
• Perform additional assignments and responsibilities as requested by line manager/supervisor.

Requirements
Education / Certification:

• Bachelor’s degree in Business Administration, Engineering, Computer Science or any related field.
• Master’s degree or MBA is an advantage
• Professional Certification in Project Management is required
• Professional certification such as PMP, PRINCE2, or PgMP

Experience:

• Minimum of 8-10 years of experience in project management with at least 3 years in a senior leadership role within a PMO.
• Proven experience managing large-scale or cross-functional projects or programs.
• Minimum of 5 years’ experience in a Telecommunication environment or related industry.
• Experience of facilitating project coordination and managing expectations across internal, 3rd party and/or client teams according to project requirements and work streams from kick off to deployment
• Demonstrated track record of accomplishments including successful launches of products, services, policies or national initiatives.

Skills:

• Excellent communication skills and stakeholder management skills.
• Demonstrated willingness to be flexible and adaptable to changing priorities
• Strong leadership and people management skills
• High level of time management skills and organizational skills
• Sound judgement and initiative
• Microsoft Office Suite
• Knowledge of Project management tools and software
• Strategic thinking
• Negotiation skills
• Conflict Resolution.
• Fluent in English

Knowledge:

• Applied knowledge of Project Management Methodology
• Knowledge of Business Analysis, certification is a plus
• Knowledge of Business Process Management is a plus
• Business acumen

Behavioural Competencies:

• Leadership and influence
• Decision making
• Change Agility
• Integrity
• Attention to detail
• Ethical judgment