Head, Product Management (ES00304) at Human Capital Partners (HCP)

AVAILABLE OPENING FOR HEAD, PRODUCT MANAGEMENT IN A NEWLY LICENSED FINTECH BACKED BY A FOREMOST FINANCIAL SERVICES GROUP IN NIGERIA

JOB SUMMARY

The Head, Product Development is responsible for Product Expansion and Innovation, Product Performance Management and Customer/Network Insights.

RESPONSIBILITIES

• Analyse customer, channel, and competitor/market data for business reports to key stakeholders and executive management.
• Investigate and identify data necessary to achieve desired business outcomes and resolve data quality issues.
• Identify opportunities for product innovation and product enhancements.
• Liaise with internal stakeholders and/or external research agencies on product development and management.
• Provide oversight to team activities related to Product Development and Customer/Network Insights.
• Develop and maintain standard operating procedure manuals for all activities related to Agent Channels and Product Management.
• Prepare product specification documents, business requirement documents; articulating unique use cases and features required to drive product activity and network adoption.
• Collaborate with the Development Team to design marketing campaigns and product promotions.
• Provide weekly business and periodic strategic reports to key stakeholders and executive management.
• Assess changes in the competitive and regulatory landscape and articulate impact on the business strategy.

REQUIREMENTS

• B.Sc. and Professional Certification.
• Minimum of seven (7) years’ cognate experience.
• Project and Customer Relationship Management skills.
• Knowledge of Regulatory Policies and Guidelines.
• Industry Knowledge – global trends of mobile payments and financial inclusion.
• Product strategy, development and management.
• Excellent Problem Solving and Analytical skills.
• Data Gathering and Analysis.
• Communication and Technical skills.