Head, Operations at Radix Pension Managers Limited

DEPARTMENT: Operations
LOCATION: Head Office
SUPERVISOR/MANAGER: MD/CEO
DIRECT REPORTS: Benefits Administration Officer, Contribution & Reconciliation Officer, Operations Officers
WORKING RELATIONSHIPS: Business Development, Investment & Treasury, Internal Audit, ICT, Finance and Client Experience & Brand Management Departments

JOB SUMMARY: Oversee the general operations of accurate pension remittances & reconciliation, management of mandate files, as well as the timely payments of retirees’ benefits as and when due.
DUTIES & RESPONSIBILITIES

• Ensure that the Benefits Administration team maintains a detailed records of benefits calculations and are up-to-date with retirement benefits guidelines.
• Monitor the Department’s strategies for the administration of retirees’ funds.
• Supervise the team’s records of benefits payment and well as ensure correct payments of benefits in compliance with PENCOM rules and regulations.
• Provide accurate and timely reports and statistics as required, for actuarial valuation purposes.
• Maintain a detailed record of all reconciliation and contribution for RSA holders under the Company.
• Supervise the Contribution and Reconciliation team in managing clients’ requests on reconciliation of contributors’ statements
• Monitor the accurate transfer of pension remittances to respective RSAs and ensure any backlog is checked and accounted for.
• Ensure that there is a daily reconciliation of uncredited contributions in Lodgement Against Schedule (LAS).
• Preparation of routine Departmental reports and timely submission to the Commission.
• Any other responsibilities as may be assigned by the Line Manager.

QUALIFICATIONS:

• Minimum of a Bachelor’s degree in Actuarial Science, Economics, Finance, Accounting, Business Administration, or a related field from a reputable and accredited higher institution.
• A Masters’ degree in Finance or other related courses will be an added advantage

EXPERIENCE:

• A minimum of 10 years post qualification experience of which at least 8 years must have been in the financial sector and 4 years in a supervisory role. Experience in benefits administration, contribution and reconciliation in the pension industry is an added advantage.

TECHNICAL SKILLS:

• Benefit Administration
• Excellent numerical skills
• Analytical skills and a good eye for detail.

BEHAVIORAL SKILLS:

• Interpersonal skills.
• Oral and written communication skills
• Negotiation skills
• Planning and organization skills.