Head, Operations at KPMG

Sector: Transportation

Overview

• The Head, Operations will oversee operational daily activities across cross functional units, designing policies, and implementing technology solutions.
• He / She will provide strategic direction and ensure growth, profitability and return on investment on its activities.

Qualifications

• First Degree in Business Administration, Economics, or related field from a reputable institution.
• Minimum of 10 years relevant work experience in a similar role.
• MSc / MBA is an added advantage.
• Relevant professional certifications (i.e. ISO9001, Lean Six Sigma, HSE etc. )
• Experience leading and managing a sizeable team.
• Strong strategic planning, problem solving and organizational skills.
• Proven experience leveraging technology as a key enabler to enhance productivity and decision support.
• Strong leadership, supervisory, coaching, mentoring and people management skills.
• Excellent interpersonal skills with the ability to build rapport across various stakeholders and effectively communicate and interact with top level management.

Skills and Capabilities:

• Interface with other business units’ managers – planning, sourcing, procurement, logistics, engineering, assets / facilities, operations, warehouse, inventory, transport and distribution to ensure the organization’s desired objectives are met.
• Oversee the formulation of policies and standard operating procedures in line with the organisations strategy and business goals.
• Ensure compliance and on-going improvements to best practices for technical and operational support processes.
• Track key performance indicators on operations activities including timeliness, lead time, supply scheduling, inventory optimization, service delivery and costs savings.
• Ensure employee compliance with organization’s health, safety and environmental (HSE) policies.
• Conduct risk management exercises and develop risk mitigation strategies.