Head of Sales at Nordic Hotels Nigeria

Key Responsibilities

Strategy & Execution

• Develop and implement sales strategies aligned with revenue goals and brand positioning.
• Identify new business opportunities through market intelligence and competitor analysis.
• Lead cross-channel marketing efforts to drive direct bookings and increase market share.

Client Relationship Management

• Build and nurture strong relationships with key accounts, corporate clients, and travel partners.
• Represent the hotel at industry events, exhibitions, and networking functions.
• Handle high-level negotiations and close strategic partnerships that reflect our values.

Team Leadership & Collaboration

• Guide, inspire, and upskill the sales team to meet performance targets and uphold service standards.
• Work closely with operations, F&B, and front office to ensure guest expectations are exceeded.
• Support the General Manager with insights, forecasts, and performance reports.

Digital & Brand Alignment

• Oversee our online presence across the website, OTAs, and social media, ensuring it reflects our aesthetic and tone.
• Collaborate with creative teams on content that communicates presence, care, and connection.
• Design and execute campaigns, special offers, and seasonal promotions.

Revenue & Reporting

• Monitor KPIs and adjust strategies based on data-driven insights.
• Prepare and manage sales budgets, forecasts, competitor analysis, monthly sales plans, and performance reports.
• Ensure all materials and communications meet our brand standards and guidelines.

Profile & Requirements

• Proven experience in hospitality sales, preferably in a leadership role within an upscale or boutique hotel.
• Deep understanding of the Lagos market and corporate client landscape.
• Strong communication, negotiation, and relationship-building skills.
• Passion for thoughtful hospitality and a genuine commitment to guest satisfaction.
• Proficiency in sales software, CRM tools, and digital marketing platforms.
• Creative mindset with a strategic outlook.
• A leader with presence, integrity, and a collaborative spirit.