Head of Operations at Maersk

Location: Onne, River
Category: Terminal Operations / Engineering

Key Responsibilities

• Execute strategies for the operations department of WACT, in line with & contributing to the company vision & strategy. Manage the daily operations according to the agreed operating principles of the business and collaboration with other functions and customers.
• Participate in selection, negotiation & finalizing agreements with suppliers & customers & where appropriate be responsible for execution & maintenance of service levels as agreed.
• Participates as a key member of any steering committee for new projects, initiatives, and plays a leading role in defining project management strategies. Is responsible for timely deliverables of project plans.
• Contribute input to development in technology & systems as applicable to improve efficiencies in cost, productivity & customer experience.
• Ensure compliance with HSSE policies & procedures by all operational staff.
• Deliver a level of service to customers that is equal to best international standards.
• Drive and enforce safe working practices and ensure lost time injuries are kept to a minimum.
• Drive cost leadership by ensuring cost efficient operation.
• Liaise closely with shipping companies, customs agents, trucking companies, Customs, port authorities, and other statutory authorities to ensure that their requirements are timely met.
• Measure and monitor performance against critical criteria, policy and guidelines.
• Responsible for setting and achieving the targets for the Operations Function.
• Responsibility that all managers and labour in the operation are trained in best operation practices with regards to advanced operations strategies and new technology.
• Meet Company’s and its customer’s expectations with regard to operational efficiency, service delivery and reliability.
• Ensure that the terminal adheres to APM Terminals world standards for container terminal operations.
• Measure and monitor performance against key performance indicators, policy and guidelines established by APM Terminals.
• Manage employee engagement, development, performance issues including training, appraisals, discipline and grievances.
• The major impact will be the positive development and improvements in operational performance as a result of the main operational initiatives in the terminal.
• The incumbent is expected to steer the course of action that determines the achievement of results. Responsibility for the execution of main initiatives.
• The incumbent is expected to improve existing methodologies, processes and measurements when executing duties on an ongoing basis
• Responsible for implementation of AOP (Annual Operating Plans)
• The position is multi-dimensional

Job Requirements
We are looking for:

• Preferable a university Degree in Logistics, Maritime and Port, or Process / Industrial Engineering or a Marine qualification.
• Post graduate studies in Port and / or Terminal Management, or related business studies.
• Minimum 7 years in operations management roles in container terminals.
• Understanding of the container shipping industry and an ability to relate with shipping company and other associated industry managers.
• Experience of RTG, MHC deployment and operations is a must to support terminal upgrade.
• Experience of project implementation in a brown field project would be an advantage.
• Good communication skills with the ability to communicate across the organization.
• Experience in cost and productivity optimization through process optimization, as well as design and implementation of new operation procedures.
• Extensive understanding of modern terminal operations including computer terminal management systems
• Leads from the front with safety and acts as an example to others.
• Extensive knowledge of APM Terminals operational practices.
• Fluent in English.
• Experience in finance related matters, setting budgets and reporting against financial objectives.
• Effective negotiation and conflict resolution skills.
• Ability to provide leadership, obtain cooperation and assistance to meet objectives.

We Offer

• A wide range of national and international career opportunities. Opportunities for professional growth in a dynamic environment acquiring skills, knowledge and exposure to a service provider set up & marketing of services. General exposure to terminal management
• Accommodation is provided in the serene, secure and well-laid out Prodeco Camp (Onne Estate) which is located within the port complex - less than 10-minute drive to the terminal.
• The Estate provides amenities such as swimming pool, gymnasium, multi-purpose courts, football ground, supermarket, restaurant / bar and other modern amenities such as CCTV, electrified fence, routine and preventive maintenance, gardening, security systems.
• We are a community of local and global employees, and we promote work-life balance for all our employees. For our EXPATRIATES, whether you decide to relocate your family to Nigeria, or keep them in your home country, our peculiarly-crafted commuter policy (in addition to Home Leave and Rest and Recuperation) ensures that you have a healthy work-life balance and maintain optimum family relationship which we recognize as crucial to achieving high performance.