Head of Operations- HR at GUS Consulting

Company:

Our client is a foremost design and construction firm that deals in architectural design, construction, interior designs, and project management.

Summary:

As Head of Operations, you will be responsible for managing key strategic partnerships, managing people and processes, developing, and facilitating marketing campaigns, and customer relationship management to support the company’s growth.

Your responsibilities include but are not limited to:

HR

• Work with the executive team, to set strategies to boost the company’s revenue and be in the competitive stand.
• Provide strategic direction and support the development of policies, goals and targets.
• Display a sense of leadership, coaching and mentoring to encourage the achievement of the overall objective of the Company
• Manage the entire staff and departmental targets.
• Conduct reviews and performance evaluations to achieve company goals
• Provide input into digital marketing strategies within the company.

Others

• Generate new leads at all business revenue levels and champion it
• Oversee operations of all departments; architecture, engineering, sales, finance and admin department
• Set goals and objectives for all departments, design a framework for these to be met
• Conduct reviews and evaluations for cost reduction opportunities
• Monitor the company’s financial position and ensure that it operates within its means and that there are clear lines of accountability for financial management
• Analyse costs, pricing, variable contributions, sales results, and the company’s actual performance compared to the business plans
• Facilitate and manage the preparation of the company’s budget
• Track and evaluate business development plans and efforts on an ongoing basis.
• Drive increased revenue and profit to achieve the company’s growth. 

Requirements/ Skills

• Minimum of MSc. Or MBA in Human Resources or similar field.
• Minimum of 8 years' work experience
• A background in consulting or human resources would be an added advantage
• Experience in an architectural, construction or real estate firm is desirable
• Excellent written and verbal communication – you need to be able to express yourself and the value the company brings to clients well.
• Must be strong in Marketing and Operations, Persuasive and goal oriented.
• Possesses an energetic, outgoing, and friendly demeanour.
• Understanding of digital marketing channels, online marketing tools and best practices.
• Ability to close out sales/deals.
• Good time-management skills.
• Great interpersonal skills.
• Critical thinker and problem-solving skills.
• Must be able to develop plans for long term financial goals.
• Must have a great client-based network