Head of Microfinance Operations at Amy Consulting

Job Description

• We are seeking to employ Head of Operations who will be responsible to lead the team on how to identify, prioritize, win, launch and develop porfolios.

Key Responsibilities

• Lead the development of a programmatic process for deals with executive team
• Identify friction points for MFB and market sales team in prospecting, pitching, pitching, onboarding and growing new business.
• Set standards for client experience and work with client services, risk, operations, sales and finance to ensure they are met.
• Lead the development of frameworks and content centrally that can be repeatedly used by market sales teams
• Work with finance and other teams to solve any challenges to get a picture of the pipeline.
• Develop strategic and operational plans for MFB business, leading thought leadership on the value of MFB to the broader business.
• Report and interact with senior management to indicate the status of MFB deal progress.
• Work with management team to structure their cluster sales teams.

Experience and Qualifications

• Candidates should possess a B.Sc or HND in a related role
• Minimum of 5 years of cognate experience as Head of MFB operations is a Must.
• Extensive experience in the payments/Fintech/Banking/telecoms or related technology industry (desirable).
• Strong communication and analytical skills.

Key Skills:

• Ability to work under pressure, independently and with limited supervision
• Flexibility
• Ability to work in a dynamic environment and to multi-task to meet deadlines
• Promotes team work, contributes towards building team consensus.
• Consistently approach work with energy and a positive constructive attitude.