Head of Human Resources at Hugo Technologies

Job Description
What you will be doing:

• As an outsourcing company, our greatest asset is our People. People are the key to unravel the limitless possibilities that Africa has to offer, and unlock opportunities to compete on a global stage.
• This role will architect and scale our core competitive advantage, which we view as the cornerstone of our strategic success.
• The Head of People Strategy & Operations (Corporate), will be responsible to stand up the People function as a Strategic Business Unit for Hugo’s Corporate division.
• This role is critical in defining a talent strategy that aligns with our corporate goals, ensuring a frictionless employee experience journey, a high-performance culture, and high employee engagement across the organization.
• The Head will lead a team of seasoned People/HR professionals, to define and establish all People value streams: from talent acquisition and development to performance management and employee relations, with a focus on positioning talent as a unique and differentiated advantage for Hugo; and establishing Hugo as a recognised leader in attracting and retaining top talent.

Key Responsibilities

• Collaborate with senior management to develop and operationalize a talent strategy that aligns with, and feeds into the Company’s mission, vision and strategic goals.
• Design a sourcing and onboarding strategy that keeps a steady stream of world-class talent (across a range of roles/functions) coming through our doors, and staying for the long-term.
• Establish Hugo as the brand of choice for seasoned professionals looking to do practical, high-impact work on the continent, leading employer brand initiatives.
• Lead organizational development and change management initiatives.
• Lead performance management and employee development initiatives.
• Build and effectively lead a team of HR professionals to support business-as-usual HR functions(e.g. recruiting, onboarding, managing records, payroll & benefits); ensure compliance with employment laws and regulations.
• Develop and utilize relevant metrics and data analysis to drive decision-making.
• Build and maintain a positive company culture that aligns with company values.
• Develop and maintain standard HR policies, processes and procedures.
• Create framework(s) for managing and resolving simple to complex employee relations issues.
• Implement a robust recruitment KPI tracking and data management system.
• If you are someone who thrives in a fast-paced, hyper-growth environment where a “speed to value” mindset is essential, and has a proven track record of building up high-performance teams, then this is the job for you!

Requirements

Qualification and Experience:

• Education: Bachelor's Degree required. MBA/Advanced degree preferred.
• Nice-to-have: Fluency in French
• Experience as a business leader familiar with setting up a business unit from ground up; preferably in leading multinational companies (including startup/scale-up’s) and/or global consultancies/professional services firms.
• Experience managing strategic and operational “People” issues in a fast-paced business context. Functional People/HR experience however, is not a prerequisite.
• Proven track record of driving process improvements, setting/executing strategy in dynamic and complex business environments and achieving exceptional operational performance.
• Demonstrable project management, organizational and management reporting skills
• Management consulting experience (or other client-management experience that demonstrates strategic thinking) preferred
• Must have: A deep understanding of, and extensive experience operating in Africa

Competencies:

• Strong team management skills
• Strong business acumen, sales and negotiation skills
• Strong analytical and problem-solving skills, with a focus on data-driven decision-making
• Perfect written and oral communications skills
• Deep commitment to the organization’s mission and values
• Articulate and effective communicator, both orally and in writing, with strong presentation skills
• Experience in fostering a positive company culture and driving senior-level engagement
• Experience managing budgets and financial forecasts
• Ability to navigate in ambiguous and dynamically changing environments