Head, Lease at The Concept Group

Description

• The Head of Lease will oversee strategy, sales, operations, technology, policy compliance, budgeting, and reporting within the Lease department.
• This role involves optimizing sales processes, ensuring regulatory compliance, and managing a team.
• The incumbent will be responsible for meeting department targets, preparing reports for management, and ensuring adherence to policies, laws, and regulations.

Duties & Responsibilities

• Strategic Planning: Collaborate internally to provide business insights and implement effective strategies for sales, marketing, operations, and business development.
• Innovation and Monitoring: Develop, implement, and monitor innovative sales strategies, staying updated on market trends, demand, economic indicators, and competitors.
• Performance Management: Align personal and departmental activities with set goals, ensuring compliance with organizational policies.
• Client Acquisition and Relationship Building: Generate lease leads, foster partnerships, and stay informed about marketing activities and regulatory requirements.
• Market Research and Expansion: Identify new market opportunities, coordinate sales efforts with Branch Managers, and ensure operational efficiency.
• Operational Efficiency and Compliance: Collaborate with stakeholders to ensure adherence to operating protocols, conduct searches, and oversee legal and financial aspects.
• Risk Management: Work to minimize transaction risk exposure, ensure legal document compliance, and oversee regulatory and policy adherence.
• Team Development and Management: Provide training and product knowledge to team members, ensuring consistently high performance.

Key Performance Indicators:

• Percentage of sales profit generated
• Percentage of cost of sale
• Percentage of new market penetration/market share
• Percentage of sales policies initiated and implemented vs level of effectiveness
• Rate of client acquisition and customer retention
• Sales growth/volume of sales by products
• Quality of engagement for existing clients
• Upsell/cross-sell rates
• Customer satisfaction improvement
• Net Promoter Score (NPS)

Qualifications / Requirements

• Minimum of a First Degree in Business Administration, Economics, Marketing, or related field.
• Proven managerial experience in Equipment Leasing with a successful track record in revenue generation.
• Post-graduate qualification(s) and professional membership are advantageous.
• 7+ years of experience in sales and business development.
• Commitment to continuous education through training, workshops, seminars, and conferences.